Kochi airport launches robot for enhanced passenger assistance and cultural promotion
Cochin International Airport Limited (CIAL) has launched a passenger‑assistance robot at its Kalangan art museum inside the domestic security area, providing navigation help and cultural information. The robot, built by Pune‑based Kinetics Robotics, marks the first phase of a wider rollout that will later include check‑in hall bots and potential delivery robots.
- ✓Cochin International Airport Limited (CIAL) has launched a passenger‑assistance robot at its Kalangan art museum inside the domestic security area, providing navigation help and cultural information.
- ✓The robot, built by Pune‑based Kinetics Robotics, marks the first phase of a wider rollout that will later include check‑in hall bots and potential delivery robots.
- ✓Civic Domain: Categorized under technology public notices.
Cochin International Airport Limited introduced a passenger‑assistance robot at Kalangan, the airport’s art museum located within the domestic security hold area, in a ceremony led by CIAL managing director S. Suhas. The robot, developed by Pune‑based Kinetics Robotics, greets travelers, offers real‑time flight details, directions to gates and facilities, and highlights Kerala’s cultural heritage.
The deployment is limited to the museum zone for now, where the robot can answer queries about flight schedules, gate numbers, and provide information on traditional art forms such as Kathakali and Ottanthullal, as well as guide visitors to specific exhibits. CIAL officials Santhosh Poovattil (executive director) and Manoj P. Joseph (head of commercial), along with Kinetics representative Jignesh Nair, said the next phase will see similar robots in the airport’s check‑in halls and that the operator is evaluating delivery robots to bring food and other items directly to passengers.
The move reflects CIAL’s broader strategy to integrate advanced technology into airport operations, aiming to improve passenger convenience while promoting Kerala’s artistic legacy. Travelers, airline partners, and local tourism stakeholders stand to benefit from faster information access and a more engaging airport experience, positioning the facility as a regional leader in smart‑airport initiatives.
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| Issuing Authority | The Hindu National |
|---|---|
| Topic Category | TECHNOLOGY |
| Jurisdiction | KL State |
| Publication Date | 12 September 2026 |