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technology

Microsoft Outage: Why did Microsoft Outlook and other products go offline globally?

The Hindu World & DiplomacyBy The Hindu World & Diplomacy
13 Nov 2026
Original: English
AI Synopsis & Key Briefing

Users across India awakened to find their workplace inboxes inaccessible, while others across the world lost hours of productivity

Key Highlights & Official Takeaways
  • ✓Users across India awakened to find their workplace inboxes inaccessible, while others across the world lost hours of productivity
  • ✓Thousands of Microsoft users in India awakened on Friday (November 13, 2026) to find their inboxes inaccessible, losing hours of productivity.
  • ✓According to DownDetector, over 100,000 users had initially registered complaints about Microsoft Outlook.
Comprehensive News & Policy Report

The story so far: Software giant Microsoft is facing a widespread outage affecting users of its Outlook email service, as well as its other workplace products. Thousands of Microsoft users in India awakened on Friday (November 13, 2026) to find their inboxes inaccessible, losing hours of productivity.

According to DownDetector, over 100,000 users had initially registered complaints about Microsoft Outlook. Microsoft said that users might be unable to connect to multiple Microsoft 365 services, and particularly those that interact with its Exchange Online and email services.

Microsoft’s Exchange Online is the cloud-based messaging platform that facilitates its users’ emails, calendars, contacts, and tasks.

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Official Notice Specification
Issuing AuthorityThe Hindu World & Diplomacy
Topic CategoryTECHNOLOGY
JurisdictionAll India / National
Publication Date13 November 2026
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Official Source Attribution: The Hindu World & Diplomacy
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