Retail GCCs double AI hiring, but India has only 320 senior AI professionals
AI penetration in India’s Retail GCCs more than doubled to 4.8% in 2025 and could reach 10.6% by 2028, TeamLease Digital said. But senior talent remains scarce, with only 320 AI professionals having eight-plus years of experience. Bengaluru alone accounts for 185 of them.
- ✓AI penetration in India’s Retail GCCs more than doubled to 4.8% in 2025 and could reach 10.6% by 2028, TeamLease Digital said.
- ✓AI penetration in India's Retail GCCs more than doubled to 4.8% in 2025 and could reach 10.6% by 2028, TeamLease Digital said.
- ✓But senior talent remains scarce, with only 320 AI professionals having eight-plus years of experience.
- ✓Bengaluru alone accounts for 185 of them.
AI penetration in India's Retail GCCs more than doubled to 4.8% in 2025 and could reach 10.6% by 2028, TeamLease Digital said. But senior talent remains scarce, with only 320 AI professionals having eight-plus years of experience. Bengaluru alone accounts for 185 of them.
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| Issuing Authority | Economic Times Jobs, Hiring & Careers |
|---|---|
| Topic Category | BUSINESS |
| Jurisdiction | All India / National |
| Publication Date | 26 August 2026 |