SpiceJet Passengers Complain Of AC Malfunction, Airline Denies Charge
Passengers on a SpiceJet flight from Delhi to Gorakhpur reported a malfunctioning air‑conditioning system that caused discomfort and panic in the cabin, while the airline maintained that the AC worked throughout. The aircraft eventually took off after the issue was reportedly resolved, with the airline attributing the delay to operational reasons.
- ✓Passengers on a SpiceJet flight from Delhi to Gorakhpur reported a malfunctioning air‑conditioning system that caused discomfort and panic in the cabin, while the airline maintained that the AC worked throughout.
- ✓The incident unfolded in the late afternoon, with the aircraft finally departing around 5:50 pm after engineers addressed the technical problem.
- ✓The aircraft eventually took off after the issue was reportedly resolved, with the airline attributing the delay to operational reasons.
SpiceJet faced passenger unrest on a scheduled flight from Delhi to Gorakhpur after the cabin’s air‑conditioning allegedly failed, leaving travelers, including children and senior citizens, in a sweltering environment. Passengers, led by Virendra Upadhyay, described hot air circulating inside the aircraft and described the atmosphere as suffocating, prompting some to request that the plane’s door be opened.
The incident unfolded in the late afternoon, with the aircraft finally departing around 5:50 pm after engineers addressed the technical problem. Passengers reported using books as improvised fans and a few stepped out of the plane before CISF personnel intervened to restore order. According to the complainant, the air‑conditioning began functioning properly roughly thirty minutes after take‑off, alleviating the discomfort.
SpiceJet issued a statement asserting that the flight was delayed due to operational issues and that the air‑conditioning remained operational throughout the journey, contradicting passenger accounts. The episode highlights concerns over aircraft maintenance and passenger comfort, prompting scrutiny of airline protocols for handling in‑flight technical glitches.
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| Issuing Authority | NDTV India News |
|---|---|
| Topic Category | INDIA |
| Jurisdiction | UP State |
| Publication Date | 14 September 2026 |