Billing, retrospective tariffs: Gurgaon residents to raise concerns with power regulator
Resident Welfare Associations along Gurgaon’s Dwarka Expressway will petition the Haryana Electricity Regulatory Commission over problems with the Unified Billing System and retrospective commercial tariffs. The regulator has set an Oct 7 deadline for the discom’s response and scheduled a follow‑up hearing on Oct 12.
- ✓Resident Welfare Associations along Gurgaon’s Dwarka Expressway will petition the Haryana Electricity Regulatory Commission over problems with the Unified Billing System and retrospective commercial tariffs.
- ✓HERC granted Dakshin Haryana Bijli Vitran Nigam (DHBVN) until October 7 to submit its reply and scheduled the next hearing for October 12.
- ✓The regulator has set an Oct 7 deadline for the discom’s response and scheduled a follow‑up hearing on Oct 12.
Resident Welfare Associations (RWAs) representing housing societies on the Dwarka Expressway have informed the Haryana Electricity Regulatory Commission (HERC) that they will raise objections to the Unified Billing System (UBS) and to retrospective non‑domestic power charges. HERC had earlier opened suo motu proceedings on August 25, citing deliberate and systemic non‑compliance with the Single Point Supply (SPS) Regulations of 2020 and delays in rolling out the new billing software mandated by a 2022 circular.
The RWAs highlighted several concrete issues: a penalty of ₹97 lakh imposed on one society for alleged billing irregularities, retrospective commercial bills extending four to five years, and a lack of functional transition to the UBS despite multiple attempts by societies in sectors 102 and 110. HERC granted Dakshin Haryana Bijli Vitran Nigam (DHBVN) until October 7 to submit its reply and scheduled the next hearing for October 12.
Under the SPS model, DHBVN supplies bulk electricity to a society through a single primary meter, while the RWA or developer manages internal distribution, sub‑metering and billing of individual flats. The split between domestic (DS) and non‑domestic (NDS) tariffs for common amenities has become a flashpoint, with RWAs arguing that they lack the technical expertise to reconcile SPS accounts and are demanding direct connections and individual billing for flat owners.
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| Issuing Authority | Delhi NCR Civic & Governance |
|---|---|
| Topic Category | INDIA |
| Jurisdiction | HR State |
| Publication Date | 14 September 2026 |