Ringg AI raises $10 million in funding from Peak XV Partners, others

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SynopsisFounded in 2023 by Siddharth Tripathi, Kali Charan Vemuru and Utkarsh Shukla, the startup counts Policybazaar, CRED, Flipkart, Groww and Practo among its customers.

ETtechBengaluru-based enterprise voice startup Ringg AI has raised $10 million in fresh funding led by Peak XV Partners, taking the total round to $15 million, the company said on Wednesday.

Existing investors Arkam Ventures and Capital 2B also participated in the financing. Capital 2B is backed by Info Edge and Temasek.

ET had first reported on June 4 that Peak XV was leading a a $10 million round in the startup.

Ringg AI, founded in 2023 by Siddharth Tripathi, Kali Charan Vemuru, and Utkarsh Shukla, builds AI agents for enterprises across voice, WhatsApp, and browser workflows. The company had raised $5.5 million in January led by Arkam Ventures, with participation from Groww Founders' Fund, Cred founder Kunal Shah, Whitecap Ventures, and Capital 2B.

The fresh capital will be used to strengthen Ringg’s platform, expand its voice, WhatsApp, and browser agents, invest in proprietary AI models, and accelerate enterprise expansion in India and overseas.

The funding comes as voice AI is being seen less as a tool to automate call-centre conversations and more as a broader enterprise software layer. Startups in the space are trying to build agents that can not only speak to customers but also qualify leads, handle onboarding, trigger actions inside company systems, follow up on WhatsApp, and let human teams take over with context when needed.

Ringg’s platform is built around what it calls a context graph, a shared memory layer across customers, conversations, business rules, workflows, and enterprise systems. This allows a customer interaction to start on a voice call, continue on WhatsApp, and then trigger a browser agent to complete an action inside a CRM (customer relationship management) system or another enterprise application.

“Nobody buys us because the demo sounds good,” said Tripathi, who’s also the chief executive. “They buy us because onboarding improves, resolution times fall, or qualified leads start showing up in the CRM without someone having to make a call.”

The company counts Policybazaar, CRED, Flipkart, Groww, Practo, Tabby, SuperNova and GoodScore among its customers, straddling ecommerce, healthcare, banking, fintech, and IT.

Ringg is also building parts of its underlying AI stack in-house, including a proprietary speech-to-text model called Parrot. It plans to build small language models next, which the company said would give enterprises greater control over cost, compliance, and data residency. Its platform supports in-region deployments across India, the GCC, the US and Europe, as well as on-premise deployments.

Peak XV has been increasing its exposure to voice AI. In May, the venture capital firm led a $50-million round in San Francisco-based Vapi, which builds infrastructure for enterprise voice agents. It has also been in talks to invest in Wispr Flow, a Silicon Valley-based AI dictation startup, ET had reported earlier.

The India market is central to the voice AI opportunity because businesses here handle large volumes of phone-led customer support, sales, collections, and onboarding across languages and accents. Newer voice AI models are also becoming better at latency, noisy calls, mixed-language conversations, and natural speech, helping such products move from pilots to production use cases.

Read more news onRingg AI fundingPeak XV Partnersenterprise voice AISeries A fundingAI voice technology

(Catch all the Technology News News, and Latest News Updates on The Economic Times.)

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